Kindoo Intro

During Kindoo Orientation, we invite parents to experience the care that their child will receive first-hand. Not only do you get to see what happens on a day-to-day basis, but you’ll also be able to support your child if they become nervous or anxious. This session also allows you to get a peek behind the curtain and familiarise yourself with our environment and routines. During this time, your Big Buddy will spend time with you both to establish the best care routine for your family. 

Depending on your availability, we’ll establish a routine of shorter booking options to help ease your child into Kindoo. These shorter booking options are designed to help your child feel safe, secure, and enthusiastic about joining our community. Beginning with these gradual introductory sessions will slowly build both you and your child’s trust in us and reassure you that they are being appropriately supported and cared for.

Before orientation, your family will be matched with a Kindoo Big Buddy. Our Big Buddies are also Room Leaders here at Kindoo and are committed to positively impacting your child's daycare journey, acting as supportive friends, role models, and advocates. Your Big Buddy will also be your main point of contact, accompanying you during orientation to understand your family’s needs and preferences in terms of care type and schedule. 

When children feel supported and secure, they have the best opportunity to thrive. By incorporating your child’s existing daily routines into ours, we help support their sense of belonging and comfort. Having spent time with you, your child’s Big Buddy will know about your routine and will help nurture it as part of the transition into care. Continuation of your routines will help nurture positive attachments and a sense of familiarity, which, in turn, grows confidence.

Parents receive daily updates through the Kindoo app, ensuring they stay informed about their child's well-being, including sleep times, meals, and bathroom breaks. We also share photos, videos, and details about their learning activities throughout the day, all accessible electronically. Additionally, our hotline connects parents directly with educators for quick check-ins or to answer any immediate concerns.